Privacy Policy – Loft & Beyond

Last updated: 12/05/2025

This Privacy Policy outlines how Loft & Beyond Ltd (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit our website [www.loftandbeyond.co.uk].

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1. Data Controller

The data controller responsible for your personal information is:

Loft & Beyond Ltd

Email: office@loftandbeyond.co.uk

Phone: (+44)7930287734

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2. What information do we collect?

We may collect and process the following personal data:

• Full name

• Email address

• Phone number (if provided)

• IP address and browser/device data

• Information submitted through contact forms

• Details related to enquiries or purchases

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3. How do we collect your data?

We collect your data when:

• You fill out a contact form

• You place an enquiry or request a quote

• You subscribe to our newsletter

• You browse our website (via cookies and analytics tools)

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4. Why do we process your data?

We may use your data for the following purposes:

• To respond to your enquiries

• To fulfil any orders or provide requested information

• To send marketing communications (with your consent)

• To analyse website traffic and improve our services

• To comply with legal obligations

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5. Legal basis for processing

We process your personal data based on:

• Consent (Article 6(1)(a) UK GDPR)

• Contractual necessity (Article 6(1)(b))

• Legitimate interest (Article 6(1)(f)) – e.g. to improve our services or respond to enquiries

• Legal obligations (Article 6(1)(c))

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6. Who do we share your data with?

We may share your data with:

• IT and web service providers (e.g. hosting or email services)

• Payment providers (if applicable)

• Legal or regulatory authorities when required by law

We do not sell your personal data to third parties.

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7. How long do we keep your data?

We retain personal data:

• As long as necessary to fulfil the purpose it was collected for

• Until you withdraw your consent (for marketing communications)

• As required by law (e.g. tax or accounting regulations)

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8. Your rights under UK GDPR

You have the right to:

• Access your personal data

• Request correction or deletion

• Object to or restrict processing

• Withdraw your consent (where applicable)

• Request data portability

• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

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9. Cookies and tracking

We use cookies and similar technologies to enhance your experience and gather usage data.

For full details, please see our [Cookies Policy].

You can manage your cookie preferences via your browser settings.

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10. Contact us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Email: office@loftandbeyond.co.uk

Website: www.loftandbeyond.co.uk